Work at Webpass!

The Webpass Team is a group of dedicated individuals with diverse talents and backgrounds, leveraging the newest technologies to build an in-demand service.

We want you!

Our mission is to make accessing the Internet a simple and enjoyable experience. We're headquartered in San Francisco with offices in Chicago, Denver, Miami, San Diego and Seattle.

Benefits & Perks

All benefits available first day of hire.
  • Healthcare

    Comprehensive Medical, Dental, and Vision for Employees + Dependents

  • Planning for the Future

    401K plan with company matching and company-sponsored Life Insurance at 3x Salary

  • Additional Benefits

    Flexible Spending and Dependent Care accounts, Short Term and Long Term Disability, and an Employee Assistance Program

  • Annual Bonus

    Annual performance-based bonus

  • Professional Development

    Company sponsored certifications, such as BICSI and CCNP

  • Commuter Benefits

    Making it easy to get to work, whether driving or using mass transit

  • Free Internet

    For employees living in a Webpass building

  • Family Planning

    Company sponsored fertility assistance and paid Maternity/Paternity/Adoption leave

  • Enjoy Work-Life Balance

    Paid Time Off, Company Holidays and Paid Sick Leave

Life at Webpass

We offer our team stability in an ever-changing industry, a collaborative team environment, and true work-life balance.

Want to know more about life at Webpass? Check us out on Glassdoor!

    Current openings


    San Francisco

    Network Construction Technician

    Webpass is a standalone business unit within Google Fiber (acquired in Aug. 2016) that leverages point-to-point wireless technologies to deliver high-speed broadband services to residents in apartment and condo buildings, as well as small businesses. Webpass operates in six markets: San Francisco, San Diego, Miami, Chicago, Denver, and Seattle. Webpass is revolutionizing what customers can expect from their Internet Service Provider. We do one thing, and we do it really well.

    Webpass is hiring a Network Technician to join our team in San Francisco. Your primary focus will be supporting network construction, expanding and maintaining our SF network . Every project is different so our technicians bring a diverse skill set, exercise solid judgement, and collaborate well with our team in order to complete each project in a timely manner, all the while maintaining the highest level of workmanship possible.

    This is a fixed term role

    Network Construction:
    You will build, troubleshoot, upgrade and maintain our network. Bringing new buildings onto our network includes:

    -Run and terminate CAT6 and fiber optic cables.
    -Install radio mounts and grounding systems.
    -Mount switches and POEs.
    -Point microwave point-to-point radios and testing for service.
    -Test and troubleshoot connections for both residential and commercial customers
    -Upgrade existing equipment to serve new properties.

    Requirements:
    -Minimum of one year of fiber splicing and network construction experience installing, repairing and testing fiber and CAT5/CAT6 cable.
    -Experience using fusion splicers.
    -Ability to terminate fiber optic cable utilizing a variety of connectors.
    -1 year of pulling, terminating and testing CAT5/ CAT6 and fiber optics in residential and commercial environments.
    -Experience troubleshooting Ethernet network issues related to routers, switches and hubs
    -Recent experience with: Rack and stack work, putting together server racks, Closet work, and Patch panels
    -Exceptional attention to detail.
    -Solid troubleshooting and problem solving skills.
    -Valid driver’s license.
    -Able to work nights and weekend shifts when required.
    -Ability to use hand tools and Basic power tools safely.

    Working Conditions:
    -Ability to work in tight spaces.
    -Ability to lift up to 50 lbs.
    -Ability to work off ladders and lifts.
    -Ability to properly use required PPE.

    For consideration, please submit resume to careers@webpass.net


    Network Administrator

    Webpass from Google Fiber is hiring a Network Administrator to join our San Francisco team!

    Part of the Google Fiber family, Webpass is a leader in high-speed internet service. Our company was founded in 2003 with the mission to deliver simple, accessible, all-around awesome internet. Using cutting-edge technology, we provide super fast and affordable internet service to apartment buildings, condominiums, and businesses in San Francisco/Oakland, San Diego, Miami, Chicago, Denver, Austin, and Seattle.

    The Opportunity
    We’re looking for a dynamic Network Administrator to support our growing network and provide tier II / III support to the Webpass network.

    As a member of our Network Operations team, you’ll have the opportunity to play a significant role in maintaining our network.

    This is a fixed-term role.

    The Network

    The Webpass network includes thousands of network devices, from a diverse group of manufacturers, deployed across 7 cities. The network topography changes weekly and our configurations expand accordingly as we add more locations to our hybrid wireless/fiber network.

    The Role:
    -Responding to network incidents and outages in a timely fashion
    -Identifying, logging, tracking and remediating any network deficiencies
    -Improving network monitoring and insight
    -Improving our overall network stability
    -Monitoring and maintaining the network
    -Configuring equipment
    -Providing tier 2/3 support
    -Ability to communicate to all levels of the organization – simply and effectively
    -Providing assistance to other markets and cross-functional teams as needed
    -Participate in on-call response rotation

    What you bring to it:
    -A customer conscious mindset
    -3+ years of switched network experience in a Network Admin or Network Engineer role
    -Strong understanding of switched network implementation and best practices
    -Superior troubleshooting skills across Layers 1, 2 & 3
    -Experience in configuring and troubleshooting OSPF
    -Experience managing & maintaining network services (DNS, DHCP)
    -Experience managing IPv6 (Our network is dual-stacked)
    -Experience configuring equipment including switches, servers, radios, etc
    -CCNA certification preferred

    For consideration, please submit resume to careers@webpass.net


    Seattle

    Account Executive

    Webpass from Google Fiber is hiring an Account Executive to join our Seattle team!

    Part of the Google Fiber family, Webpass is a leader in high-speed internet service. Our company was founded in 2003 with the mission to deliver simple, accessible, all-around awesome internet. Using cutting-edge technology, we provide super fast and affordable internet service to apartment buildings, condominiums, and businesses in San Francisco/Oakland, San Diego, Miami, Chicago, Denver, Austin, and Seattle.

    Webpass is looking for an Account Executive to join the Seattle team. The Account Executive is self driven and motivated to succeed on their own, and also understands the importance of fostering and maintaining a sense of team and community. As an Account Executive for Webpass, you will own relationships with our property partners, be a key driver of our growth, and be an advocate for our efforts to deliver high-quality broadband services to residents and businesses.

    This position is a fixed-term role.

    Job Responsibilities:
    -Introduce new residential properties and commercial clients to Webpass and show them why Webpass provides a better Internet experience.
    -Explain how our network works, why it is a great solution for properties and customers.
    -Manage the sales process to completion, establishing strong relationships with property developers, property managers, HOAs, and other stakeholders.
    -Achieve monthly sales goals, as directed by the market General Manager.
    -Maintain a full and healthy funnel built upon a variety of sales activities: cold calling, prospecting, mailers, warm follow-ups, and networking.
    -Host events and attend HOA or property meetings when necessary.
    -Attend site surveys with the Construction Manager.
    -Partner with other Webpass team members to ensure a seamless, end-to-end customer experience and to drive results across key company priorities, including customer growth.

    Experience and Skills Required:
    -Bachelor’s Degree or equivalent work history.
    -Two or more years of successful sales experience, telecom industry preferred.
    -A solid understanding of the ISP industry and the Internet.
    -Sense of community with an entrepreneurial spirit.
    -Reliable transportation.
    -Ability to deliver strong results, while working collaboratively with other team members.
    -CRM database experience.
    -Strong written and verbal communication skills.

    Working Conditions:
    -Ability to climb rooftops and ladders.
    -Ability to canvas territory by foot and by vehicle.

    For consideration, please submit your resume to careers@webpass.net


    Nashville

    Network Construction and Installation Technician

    Webpass is hiring an Installation & Network Construction Technician to join our team in Nashville.

    Webpass is a standalone business unit within Google Fiber (acquired in Aug. 2016) that leverages point-to-point wireless technologies to deliver high-speed broadband services to residents in apartment and condo buildings, as well as small businesses. Webpass currently operates in seven markets: San Francisco, San Diego, Miami, Chicago, Denver, and Seattle, and Austin. Webpass is revolutionizing what customers can expect from their Internet Service Provider. We do one thing, and we do it really well.

    The schedule is Monday-Friday, and may include weekend work. This position will move to a Tuesday-Saturday schedule after some time. This position is a fixed-term role.

    Requirements:
    -1 year of pulling, terminating and testing CAT5/ CAT6 in residential and commercial environments
    -Experience troubleshooting Ethernet network issues related to routers, switches and hubs
    -Recent experience with: Rack and stack work, putting together server racks, Closet work, and Patch panels
    -Ability to engage with the customer and communicate effectively
    -Able to present self in a professional and positive manner
    -Excellent time management skills to make set appointment times
    -Valid driver’s license.
    -Ability to use hand tools and basic power tools safely.

    Responsibilities:

    Residential Installation:
    We build our network specifically to deliver Internet, so it is a quick and easy install for both you and our customers
    -Verify the jack is punched down correctly
    -Make any required cross connects to complete the connection all the way back to the telecom closet
    -Set up the customer’s router

    Network Construction:
    You will build, troubleshoot, upgrade and maintain our Network! Every building is different so we rely on our technicians to bring a diverse skill set, exercise solid judgment, and collaborate well as a team. Bringing new buildings onto our network includes:
    -Conduct site surveys
    -Design cable pathways
    -Run and terminating CAT6 cables
    -Install radio mounts and grounding systems
    -Mount switches and POEs
    -Point microwave point-to-point radios and testing for service

    Working Conditions:
    -Ability to work in tight spaces.
    -Ability to lift up to 50 lbs.
    -Ability to work off ladders and lifts.
    -Ability to properly use required PPE.

    For consideration, please submit resume to careers@webpass.net