FAQ

I’m a customer. How do I check the Webpass network status for my building?

Check the network status at a specific address here.

You can also check the network status at any time from your customer portal. Log into your Webpass account, and click the Network Status link in the menu on the left side of your dashboard page.

If you still have questions about your network, we’re here for you! Email support@webpass.net, send us a support ticket through your customer portal, or call 1-800-WEBPASS to speak to a helpful human.