Support

How do I create an account?

First, to have a Webpass account, you need to sign up for service. To sign up, start here.

After you’ve signed up, we’ll send a welcome email with a link to activate your account. You’ll need to use this link to create your account. Once your account is set up, you can access your customer portal to do all sorts of things, like pay your bill, set up autopay, check network updates, and contact support. So go find that email and click that link!

Don’t see the email in your inbox? Remember to check your spam folder, too! Still can’t find it? Request to have another activation email sent to you

*Protip: add @webpass.net to your email address book or “safe list” to make sure our emails go straight to your inbox every time.