Support

Will I receive a paper bill in the mail?

Webpass is proud to be paper free! So we only send bills to your inbox, not your mailbox. And while no trees are harmed in the sending of your bills, sometimes emails get lost. Make sure you have the right email address on your Webpass account and check it regularly—including your spam folder!

*Protip: add @webpass.net to your email address book or “safe list” to make sure our emails go straight to your inbox every time.

You can also always visit your customer portal to check your billing date, see your billing history, and pay your bill. Or call 1-800-WEBPASS to speak to a helpful human about any billing questions.